Shipping & Returns

Winter weather system impacting delivery. Shipping may be delayed due to weather conditions.

Please see States affected.

Winter weather in the Northern Plains, Great Lakes, Ohio Valley, and Northeast regions of the U.S. (Montana, North Dakota, South Dakota, Minnesota, Nebraska, Iowa, Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, West Virginia, Virginia, North Carolina, District of Columbia, Maryland, Delaware, New Jersey, Pennsylvania, New York, Vermont, Connecticut, Massachusetts, and Maine) may impact the processing, transportation, and delivery of mail and packages.

Winter weather system impacting delivery

Winter weather in the Southwest, Southern Plains, Midwest, Ohio Valley, and Southeast regions of the U.S. (New Mexico, Texas, Oklahoma, Kansas, Missouri, Arkansas, Tennessee, Mississippi, Alabama, Georgia, and South Carolina) may impact the processing, transportation, and delivery of mail and packages.

Shipping: zigzag.com only ships within the US. We are happy to offer free shipping for all orders over $30. For orders under that amount, shipping charges will be displayed at checkout.

Returns: Rolling paper products and accessories may be returned at no cost within 30 days of delivery due to manufacturing defects or damages.  We do not offer any sort of return for products that have been used. Please contact us here to inquire about a return.

Shipping Restrictions:

Local and state laws determine where and how certain products can be shipped within the US.  Please see the following list of states that we cannot ship to for certain products:

General Products (Papers, Accessories, Apparel) - Restricted States:

Alabama
Arizona
Arkansas
Louisiana
Maine
Maryland
Missouri
Puerto Rico
Rhode Island
Vermont

Hemp Products (Hemp Wraps, Terpene Cones) - Restricted States:
Alabama
Arkansas
WashingtonDC
Guam
Idaho
Iowa
Kansas
Kentucky
Maine
Massachusetts
New Jersey
New York
Oklahoma
Oregon
Puerto Rico
Rhode Island
South Dakota
Utah
Vermont
West Virginia