There are a few situations in which we are unable to process an order. First, due to varying state laws, we are unable to ship to the following states: Alabama, Arizona, Arkansas, Louisiana, Missouri, Rhode Island, and Vermont. Another possibility is that the product(s) you are trying to order is out of stock. Lastly, we must verify that all customers are above the age of 21 years old at checkout. If we are unable to verify your age based on the given information, we will be unable to process your order. If you have any questions, please visit our "Contact" page to reach us directly.